FAQ

1. What is this portal and what services does it offer?

This portal is a platform that facilitates the organization and management of contacts, communications and collaborations, from individual users to large companies. Services include video chats, promotion of communication campaigns, event management, creation of online communities and networking, everything accessible from electronic devices such as smartphones, tablets, and laptops.

2. Who can use this platform?

The platform is designed to be used by a wide range of users, including individuals, small and medium-sized enterprises, large companies, clubs and associations of any size. Anyone looking to enhance their online communications and connections can benefit from our services.

3. How can I register on the platform?

To register, download the Click a Town application. The first time you enter you will be prompted to fill out the registration fields with your personal or business information, choose the type of profile you prefer (Blue Profile, Silver Profile, or Gold Profile) and follow the instructions to complete the registration.

4. Which devices are supported by the portal?

Our platform is compatible with all the latest electronic devices, including smartphones, tablets, laptops, and desktops, regardless of the operating system (iOS, Android, Windows, macOS).

5. How can I start a video chat through the platform?

After logging in, you can create a new video chat from your control panel by selecting the 'Start Video Chat' option. Enter the participants' contacts and click 'Start.' The video chat is available on all supported devices.

6. Is the platform secure and protected?

Yes, data security is our top priority. We use advanced security protocols, end-to-end encryption for communications and regular backups to ensure the protection of your information.

7. Can I customize the experience on the platform according to my needs?

Yes, the portal offers a range of customization options, including themes, layouts, notifications and specific communication tools to suit individual or business needs.

8. What is the cost of the services offered?

We offer various subscription plans to meet different user needs, ranging from the free basic plan (Blue Profile) to premium plans (Silver Profile and Gold Profile) with advanced features. Check our pricing page for more details on each plan.

Tu chiedi, noi ascoltiamo

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man in grey crew-neck t-shirt smiling to woman on counter

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